Shipping Policy

1. Shipping Policy

   We strive to deliver your purchased products in shortest time possible. All orders are in processed as soon as the transaction is confirmed.

2. Standard Delivery

   Confirmed orders will be delivered within 5 working days for West Malaysia and 7 working days for Sabah and Sarawak. Orders placed after 2pm will be processed on the next working day (Monday-Friday). Delivery to rural or remote areas may take an additional of 2-3 working days.

3. Sale / Promotional Periods

   Sale / Promotional Periods During peak sale/promotional periods, we may not be able to fulfil next day deliveries due to heavy surges in online orders – you will be advised of any product availability issues when placing your order.

   West Malaysia: Additional 10 working days for your order to arrive.

   Sabah & Sarawak: Additional 10 working days for your order to arrive.

4. Multiple Address Delivery

   We are currently only able to deliver to one delivery address per order. If you'd like to deliver to multiple addresses, please place a separate order for each unique address.

5. Change of Shipping address

   Please ensure that you key in the correct shipping address before you place your order. We cannot guarantee that we are able to change your address.

6. Delivery Policy

   At the time of delivery, you may be required to validate the delivery of the products by signing-off with the delivery personnel. You agree to inspect the product/products for any obvious faults, defects or damage before you sign for received products.

   We deliver all orders using our standard packaging materials. Any special packaging requested by customer is subject to additional charges.

   Note: Purchases made after 2pm each day would be considered as next day purchase for courier purposes.